FAQ-1086 Why Origin crashes on startup after a recent Windows Update?

Last Update: 2/18/2021

If Origin start having following problems after a recent Windows Update,

  • crashes on startup just after splash screen, or
  • other issues where Origin misbehaves

the problem is probably caused by the Windows Update messing up some Microsoft DLLs Origin relies on. Please try the following to solve it:

  1. Shut down Origin if it is still running.
  2. Navigate to Control Panel > Uninstall or change a program.
  3. Find "Microsoft Visual C++ 2015-2019 Redistributable (x64)" in the list.
  4. Right click on item and choose Change from context menu.
  5. In the dialog that opens, click Repair
  6. If prompted, restart PC.
  7. Now try Origin again.


Notes: You may have to repair multiple redists but start with the one listed above.

Keywords:crash,fail to execute, not function, Start up, Repair, cannot open