6.14 FAQ-16 I try to start Origin but nothing happens! What is wrong?

Last Update: 7/3/2018

This could be a problem with the User Files folder setting. If your User Files Folder has been set to a network path or a cloud-syncing service, please delete the User Files folder (if needed, backup any customized files before deleting). Then try to start Origin again. You will be asked for a new User Files Folder. Please choose a folder on the local computer this time.

If the above solution doesn't work, please contact OriginLab Technical Support so we can help check this.



Keywords:installation