6.95 FAQ-1123 When I connect to server, I see an error message saying "Origin cannot contact your FlexLM server". What should I do?

Last Update: 4/12/2022

If you see following error message when connect your Origin to the license server:

Origin cannot contact your FlexLM server

LicStatus161 1123.png


  • If the error code is License Status: 2,

There must be some network connection problem between the FLEXnet server and client machine, probably caused by a firewall block. Please refer to this page of how to allow your FLEXnet server access through a firewall.

  • If the error code is License Status: 161,

It is caused by site restriction. Your serial number is for 1 site. That means the client computers must be in the same site as the server computer.

If you want to run Origin in a different site from your license server, please contact us.


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