10.2 Multi-User Node-Locked License for V2016 and Before

Multi-User-Node-Locked-Old-Lic

You have a Multi-User Node-Locked license if your serial number is:

xFxxx-9xxx-76xxxxx, or
xFxxx-6xxx-76xxxxx.

If your serial number is:

xxxxx-2xxx-79xxxxx, or
xxxxx-3xxx-79xxxxx,

then you have a Concurrent Network license and the information on this page is NOT relevant to you.

A Multi-User Node-Locked package entitles you to install or deploy Origin on a number of computers, based on your purchased license number. Each of these computers needs to get a license from OriginLab website, and the license is computer-specified. If you want to replace the licensed Origin computer, you will need to deactivate the license before you can get a new one for the new computer.

These license instructions are for 2016 and older versions. License system is updated since version 2017. If you have Origin 2017 and later, please see instruction here.

Administrator Tips: Before you deploy Origin to your users ...

For multi-user node locked packages, OriginLab provides a mechanism to control which OriginLab web membership accounts can obtain a license for Origin installed with your serial number. This mechanism is intended to prevent unauthorized use of your serial number, ensuring that all licenses purchased by your organization are available to authorized members of your organization.

How to Establish the License Access Restrictions on the OriginLab Website

As the Origin administrator, please complete the following steps to register your serial number and to establish license access restrictions for your serial number. Please complete this before notifying your users that the Origin software is available for their use.

1. Have your serial number and the associated Access Code available. These are provided on your license certificate, as well as your Origin DVD sleeve, and the inside cover of your Getting Started Booklet.
2. Go to https://www.originlab.com/.
3. Click the "License/Register Origin" link under the Support menu.
   
4. Log in if you have a web membership account or create an account if you do not.
5. If you have previously registered a serial number, you will see your Product Registration web page. In this case, click the Register New Serial Number button.
6. Select the radio button "I want to register my Origin software" and click Next.
7. Enter your Version and select/enter your serial number and click Next.
8. You will now see a page asking you to enter the Access Code and one email address or email fragment. After completing this step, you can enter additional email addresses or email fragments as needed (see Step 9 below).
   • If you want to be the only person who can obtain licenses for your serial number, enter your full email address that is present in your log in account.
   • If you want to allow individuals that you approve to obtain licenses for your serial number, enter your full email address that is present in your log in account. After finishing this process, you can then add additional full email addresses for your "approved" users (see the following step). You can return to the OriginLab website at any time to add these email addresses, as long as you add the user's email address before they try to obtain a license.
   • If you want to restrict license access to any members of your organization, enter an email address fragment that is unique to your organization.

   

9. To enter additional email addresses or email fragments after successfully entering the first one,
   1. Click your log in name located in the top right corner of the OriginLab website (or log in, if you are returning to the website and have not logged in).
   2. Then on your "welcome" web page, click the License Access Restrictions link.
      
   3. Follow the instructions on the page that opens to add additional email addresses or fragments.

Instructions to Provide your Origin Package to Users

When you distribute Origin to your users, in addition to providing them with the installer and the serial number, you must also provide the Access Code as it must be entered during license retrieval. Also, you must tell your users that they must log into the OriginLab website during license retrieval, or join the OriginLab website if they do not have an account. Let the users know that they should enter their organization contact information including email address when joining the OriginLab website.

If they already have an account, but it does not contain their organization email address (such as maybe they used a gmail address), tell them they must first update their account with the organization information. They must update that information by logging into the website and clicking the View/Update my Profile Details link.

Multi-user Site Deployment

There are many ways to deploy Origin to users.

• Direct Installation
• MSI Installation
• Silent Install
• Building an Installation Package
• Installing Origin on a Remote Access Server such as Windows Terminal Server or Citrix
• Deploying Service Releases
• Sharing Custom Origin Files Including Service Releases

License Activation for Multi-User Node-Locked

Important Notes!

• To complete the node locked license process, you must be logged into the computer with an account with administrator permissions.
• If the operating system is Windows 10, 8.1, 8, 7 or Vista, you must right-click on the Origin program icon and select Run As Administrator.
• Once the license process is completed, the license is saved on this computer and thus no further internet access is required.

If your computer has internet access

1. Start Origin. A licensing dialog opens providing options to obtain your license.
2. Select the first option, Get a license file online now. This computer has internet access. Then click OK.

   

3. A Computer Information dialog opens showing your computer details that will be passed to the OriginLab website. Click OK.

   

4. Your web browser will open to a log in page on the OriginLab website. Log in if you have an account or create an account as needed.
5. After logging in, you will be asked to enter your Access Code. If you do not know your Access Code, contact your Origin administrator. Click Next.

   

6. Your license will be generated and displayed on the web page. Copy all the license text in the text box.
7. Now go back to Origin and paste the license text into the Enter License dialog and click OK.

If your computer does NOT have internet access

If your computer does not have internet access, you MUST HAVE ACCESS to another computer, which DOES HAVE INTERNET ACCESS. You can obtain a license using the computer with internet access. To do this, you will need the Origin Computer ID, Authorization Code and Origin serial number from the computer without internet access.

1. In the Origin license dialog, select the option "Get a license file now. This computer does NOT have internet access." and click OK.

   

2. The dialog that opens displays your Origin serial number, Computer Name, Computer ID and Authorization Code. Click Dump to Notepad to save these as a text file or make note of these to obtain the license.

   

3. Go to a computer with internet access and open a web browser to www.originlab.com.
4. Click the "License/Register Origin" link in the Support menu.
5. Log in if you have an account or create an account as needed.
6. If this is the first time you are registering or licensing Origin with your log in account,
   1. In the page that opens after you log in, select the option "I want to register my Origin software and obtain a license file for a computer" and click Next.
   2. Select/enter your serial number and version and click Continue.
   3. Next, you will be asked to enter your Access Code. If you do not know your Access Code, contact your Origin administrator.
      
   4. Next enter the Origin Computer ID, Computer Name and Authorization Code and click Submit.
   5. Your license will be generated and displayed on the web page. Copy all the license text displayed in the text box.
   6. Open a text editor such as Notepad and Paste the license into Notepad. Save this text file to a flash drive or disk.
   7. Now go back to your Origin computer. You need to return to the main license dialog, so if you still see the license dialog showing your computer details, click the Back button.
   8. In the main license dialog, select "I have my license file or text already. What do I do next?" and click OK.
   9. Copy and paste the license text into the Enter License dialog and click OK.

   If you have previously registered or licensed Origin with your log in account: After you log in, you will see your Origin Product Registration web page.

   • To obtain a license for a new serial number not shown in your license table:
     1. Click the "Register New Serial Number" button.
     2. Then select the "I want to register my Origin software and obtain a license file for a computer" option and click Next.
     3. Select/enter your serial number and version and click Continue.
     4. Proceed to Step 3 in the previous section.
   • To obtain a license for a new version not shown in your license table, such a upgrade user who wants to license his new version:
     1. Click the "Register New Serial Number" button.
     2. Then select the "I want to register my Origin software and obtain a license file for a computer" option and click Next.
     3. Select/enter your serial number and version and click Continue.
     4. Proceed to Step 3 in the previous section.
   • To obtain a license for a serial number and version already shown in your license table:
     1. Click the serial number link (for that version) in the table.
     2. In the License Request History page that opens, click the "Obtain a license for a new computer button" located above the license details table.
     3. Proceed to Step 4 in the previous section.

Origin administrator, obtaining license for user's computer

If you are the administrator for a multi-seat node locked package, you can allow the user's to obtain their own Origin licenses or you can handle the licensing process. If you decide to handle the licensing, you can use Origin's license dialog on the user's computer to obtain the license, or you can get the needed computer details and obtain the license from a different computer. In either case, you should follow the instructions provided above.

See Also

• Activation for Single-User Node-Locked
• Activation for Student License

FAQ

• When I try to get a license, I'm asked for an Access Code. What is this and why do I see this?
• When I try to get a license, why do I see a message telling me the license has been upgraded and that licenses for previous versions are no longer available?
• When I try to get a license, I see a message telling me that I do not have access to the license. Why do I see this message and what can I do to solve it?
• Why can't I paste text into the license dialog?
• Do I have to deactivate my old version license before getting started with my new version?
• When I select "my computer has internet access", only the window where I am suppose to paste the license opens or a program other then my web browser opens. What is wrong?
• When I paste my license into Origin I see "The activation time has passed". Why?

License Deactivation for Multi-User Node-Locked

When you plan to transfer your licensed Origin from one computer to another, you will need to deactivate the from the original computer and then get a new license for the new computer. If the original computer is not accessible, you can fill out a System Transfer Request form on the OriginLab website.

If Origin can still run on your computer

If your computer has internet access

1. Log into Windows with an Administrator log in account.
2. Start Origin as an administrator by RIGHT-clicking on the Origin icon and selecting "Run as Administrator"
3. Select Help: Deactivate License.
4. Choose Online in Step 1 and click Connect Now.
5. You will be sent to the OriginLab website. Log in and click on Get Deactivation Code (DC).
6. Copy the DC and paste the DC into Step 2 in Origin.
7. Click the Deactivate button in Origin. This will deactivate Origin on your computer. It will also send the information to the OriginLab website and release one license for you.

If your computer does NOT have internet access

1. Open Origin (for Windows Vista and Windows 7, RIGHT-click on the Origin icon and select "Run as Administrator")
2. Click on the Help menu and select Deactivate License.
3. Choose Offline in Step 1.
4. On a computer with internet access, manually go to https://www.originlab.com/reginfo and log in.
5. Click on the serial number that you are deactivating to see what computers you have obtained licenses for.
6. Click the corresponding Deactivate License or Transfer License link and then follow the steps provided to get a Deactivation Code (DC).
7. Make note of the DC and go back to the computer without internet access. Enter the DC into Origin to generate a Deactivation Confirmation Number (DCN).
8. Make note of the DCN and then go back to the Deactivate License web page from the previous step. Enter the DCN back into Step 3 of this page.
   When you see a success message, one license is released for re-use. If you don't enter the DCN back to the OriginLab website, a license will not be released.

If your licensed Origin computer is no longer available

You must fill out a System Transfer Request form on the OriginLab website.

1. Go to https://www.originlab.com/reginfo and log in.
2. Click on the serial number that you are deactivating to see what computers you have obtained licenses for.
3. Click the corresponding "Deactivate License or Transfer License" link.
4. In the Note under Step 3, click on the request a license transfer link and submit the form.

FAQ

• After upgrading my Operating System Origin asks me for a license
• Do I have to deactivate my old version license before getting started with my new version?

Update your Multi-User Node-Locked License after Maintenance Renewal

After your Maintenance renewal has been processed, complete the following steps to obtain an updated license.

1. Log into your computer with an account with administrator permissions.
2. Start Origin as an administrator by RIGHT-clicking the Origin icon and selecting Run as Administrator.
3. Select Help:About Origin.
4. In the About Origin dialog, click the License button.
5. In the License Status dialog, click the License button.
6. Then in the main licensing dialog, proceed to obtain a new license file as you did previously for license activation.
7. After you obtain a new license from the OriginLab website, paste the license text into the Enter License dialog to complete the process. Select Help:About Origin to confirm the updated maintenance expiration date is correct.